For any life-threatening medical emergency, fire, crime in progress, or other serious emergency, call 911.

Panama Emergency Services: 911

When calling, be prepared to provide your location:

Punta Caelo – PH Solaria, Apartment 803
San Carlos, Panamá Oeste

After calling 911, please notify Punta Caelo security and your host so we can assist.

Policlínica Dr. Juan Vega Méndez | San Carlos
The Emergency Department is open 24 hours a day, 365 days a year and provides emergency care to both insured and uninsured patients. Other departments and routine clinic services have separate operating hours.

CSS: +507 346-0510

For a life-threatening emergency, call 911 first.

Clínica Hospital San Fernando | Coronado

For non-life-threatening medical concerns, Clínica Hospital San Fernando in Coronado offers private medical services and is a convenient option for visitors in the beach communities.

Phone: +507 240-1646

For serious emergencies, use 911 or the 24-hour emergency department in San Carlos rather than relying on the clinic.

There are several pharmacies along the Pan-American Highway in Coronado and Río Hato.

Riba Smith | Coronado
Riba Smith has an in-store pharmacy, making it a convenient option if you need over-the-counter medications, personal care items, or prescriptions while grocery shopping.

Phone +507 345-4624

Farmacias Arrocha | Mareas Mall, Río Hato

A convenient full-service pharmacy located inside Mareas Mall.

Phone: +507 279-9000

Pharmacy hours can change, so we recommend checking current hours before leaving the penthouse.

Please contact your host immediately for:

• A significant water leak or flooding

• Electrical problems

• Loss of air conditioning throughout the penthouse

• A problem entering or securing the penthouse

• Significant appliance malfunction

• Damage or another condition that could create a safety concern

For minor maintenance issues that can safely wait, please send us a message and we will arrange assistance.

eriods of heavy rain, thunderstorms and strong winds can occur in Panama.

During severe weather:

• Stay indoors during periods of strong wind or lightning.

• Stay away from the large windows and terraces during severe conditions.

• Bring personal belongings inside from the terraces.

• Keep exterior doors securely closed.

• Avoid the beach and ocean during thunderstorms or dangerous surf.

• Do not use the elevators during a power outage.

• Follow any instructions provided by Punta Caelo management or security.

Life-Threatening Emergency
911

Nearest 24-Hour Emergency Room
Policlínica Dr. Juan Vega Méndez, San Carlos
+507 240-8396

Penthouse Assistance
Contact your host through WhatsApp.

If you are unsure whether a medical situation is an emergency, please err on the side of caution and call 911.